BFS’ competitive advantage is in our high-touch, low-friction way of delivering service. The customer experience is reminiscent of “old-fashioned” service models built on consistency, reliance, predictability, as well as caring and sincere pride in the work that is done. We establish trust through listening to the client’s needs and then using our agility as a small and nimble team to respond accordingly with the goal of delighting our clients and their teams.